Lifestyle Automobiles
Every Drive, Your Lifestyle

Frequently Asked Questions

Find answers to common questions about buying, selling, financing, and more at Lifestyle Automobiles.

Buying a Car

What brands of cars does Lifestyle Automobiles sell?

We sell over 40 brands through two segments. LA Premium features luxury brands including Mercedes-Benz, BMW, Audi, Porsche, Ferrari, Lamborghini, Rolls Royce, Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Volvo, and Lexus. LA Lite features value brands including Honda, Toyota, Hyundai, Maruti Suzuki, Kia, Tata, Mahindra, Skoda, and Volkswagen.

How do I browse and select a car?

You can browse our complete inventory online at lifestyleautomobiles.in/inventory with filters for brand, price range, fuel type, transmission, body type, and year. You can also visit our showrooms in Kolkata for an in-person experience.

Can I schedule a test drive?

Yes, you can schedule a test drive by contacting us at +91 98300 69108, messaging us on WhatsApp, or visiting our showroom. We recommend scheduling in advance so we can prepare the vehicle for you.

What is the inspection process for vehicles?

LA Premium vehicles undergo a rigorous 150-point inspection by certified technicians covering mechanical, electrical, and cosmetic aspects. LA Lite vehicles undergo a comprehensive 100-point quality check. All vehicles come with detailed inspection reports.

Do you provide vehicle history reports?

Yes, we provide complete vehicle history including previous ownership, service records (where available), accident history, and insurance claims. Our transparent approach ensures you have all the information needed to make an informed decision.

Can I exchange my current car for a new one?

Yes, we offer a vehicle exchange program. Our team will evaluate your current vehicle and provide a fair market-value offer that can be applied toward your purchase. This makes upgrading to a better vehicle seamless and hassle-free.

Selling a Car

How do I sell my car to Lifestyle Automobiles?

The process is simple: (1) Submit your vehicle details through our online form at lifestyleautomobiles.in/sell-car, (2) Our experts conduct a free evaluation at our showroom, (3) Receive a competitive offer based on current market value, (4) Accept the offer, complete paperwork, and receive instant payment.

What types of vehicles do you buy?

We buy all types of pre-owned vehicles — luxury brands like Mercedes-Benz, BMW, Audi, Porsche, and value brands like Honda, Toyota, Hyundai, Kia. We accept vehicles in various conditions with transparent evaluation criteria.

How long does the selling process take?

The entire process from evaluation to payment typically takes 24-48 hours. After you accept our offer, we handle all documentation including RC transfer and provide instant payment.

Is the vehicle evaluation free?

Yes, our vehicle evaluation is completely free with no obligation. Our certified technicians conduct a thorough inspection and provide a fair, transparent market-value offer.

Financing

Do you offer financing options?

Yes, we offer bank-approved financing through our partner banks with competitive interest rates. We provide flexible EMI options and quick loan approvals. Down payment starts from 20% of the vehicle price with tenure options up to 5 years.

What documents are needed for financing?

Typically you will need: identity proof (Aadhaar, PAN card), address proof, income proof (salary slips or IT returns), bank statements for the last 3-6 months, and photographs. Our team will guide you through the exact requirements based on your chosen bank.

How quickly can a loan be approved?

With our partner banks, loan approvals can be processed within 24-48 hours for eligible applicants. We assist with the entire application process to ensure a smooth and quick approval.

What are the EMI options?

EMI options start from ₹9,999 per month for LA Lite vehicles. For LA Premium vehicles, EMI amounts depend on the vehicle price, down payment, and loan tenure. Use our EMI calculator on each vehicle listing to estimate your monthly payments.

Documentation & Legal

What documents come with the vehicle?

Every vehicle comes with: clear title and ownership documents, valid registration certificate (RC), insurance documentation, service history (where available), Pollution Under Control (PUC) certificate, and road tax paid receipt.

How does the RC transfer work?

Our team handles the entire RC (Registration Certificate) transfer process. For purchases, the transfer is typically completed within 24-48 hours. For vehicle sales, we manage the transfer to the new owner. All paperwork and coordination with the RTO is handled by us.

Is insurance included with the vehicle?

Vehicles come with existing insurance documentation. We also facilitate new comprehensive insurance coverage through our partner insurers, tailored to your specific needs and the vehicle model.

What is TCS and does it apply?

TCS (Tax Collected at Source) at 1% applies to vehicle purchases above ₹10 lakhs as per Indian tax regulations. This is collected at the time of purchase and can be adjusted against your income tax liability.

Warranty & After-Sales

Do you offer warranty on vehicles?

Extended warranty is available on LA Premium vehicles covering major mechanical and electrical components. Claims are processed through authorized service centers. The warranty terms and coverage details are provided at the time of purchase.

What after-sales support do you provide?

We provide dedicated after-sales support including maintenance guidance, service center recommendations, insurance facilitation and renewal, and a dedicated support hotline. Our commitment extends beyond the sale to ensure your ownership experience is excellent.

Do you have a return or exchange policy?

LA Lite vehicles come with a 7-day exchange policy for your confidence. If you are not satisfied with your purchase within this period, you can exchange it for another vehicle from our inventory.

Visiting & Contact

Where are your showrooms located?

Our showrooms are located in Kolkata, West Bengal, India. Visit our Locations page at lifestyleautomobiles.in/locations for detailed addresses, contact numbers, and directions to each showroom.

What are your business hours?

Our showrooms are open Monday to Friday from 10:00 AM to 8:00 PM IST, and Saturday from 10:00 AM to 6:00 PM IST. We are closed on Sundays and public holidays.

How can I contact Lifestyle Automobiles?

You can reach us through multiple channels: Phone/WhatsApp: +91 98300 69108, Email: [email protected], or visit our showrooms in Kolkata. We typically respond to inquiries within 24 hours during business days.

Do you offer home visits or virtual consultations?

Yes, our team can arrange home visits for vehicle evaluations or provide video call consultations for out-of-city customers. Contact us to schedule a convenient time.

Still Have Questions?

Our team is here to help. Reach out to us through any of the channels below.

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